Date Posted: 12-6-2016

Position Number: 54746

Location: Allegheny General Hospital

Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities.  With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.

Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures.  Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health.

Department: Nursing Service

Status: Full-time

Union/ Non-union: Union

Job Summary:

Facilitates the assessment of problems, the compilation and analysis of data, the development of
improvement teams, the design and collection of metrics, and the facilitation of improvement efforts. Using the Lean Value-Based Care Redesign, oversees process improvement and implements an active daily management approach to sustain performance. Provides continuing coaching/support on the principles and practices of Lean thinking to unit-based teams. Assists with the development of staff to identify and eliminate wasteful processes and redesign flow focusing on clinical and patient outcomes.

Job Responsibilities:
Works with RN Coaches to assist in facilitating projects, and works with lean teams in service and technical areas to identify and help reduce waste in the system. (30%)

Participates in Lean training and assists in helping to promote the daily huddle boards and problem solving. (20%)

Creates a working environment that promotes positive employee attitudes, effective communications, trust, collaboration, creativity and optimal productivity. (20%)

Assists in problem solving with unit based team members. (10%)

Through service orientation, influences others and develops relationships using excellent communication skills to foster a Lean way of thinking and produce culture change. (10%)

Develops and nurtures team members by coaching and problem solving to help staff deliver better quality care and be more effective. (10%)

Performs other duties as assigned or required.

Education:Licensure/

Demonstrates a positive attitude and a passion for operational excellence and problem solving.

Excellent communication skills.

Possesses a foundational knowledge of business literacy.

Can establish and develop rapport with others to foster and maintain successful outcomes.

Promotes positive, trustful, collaborative environment.

Experience Required:

• Health care experience and active participation in process improvement teams.