Allegheny Health Network Careers

Position:  Office Coordinator
Location: Multiple Physician Offices and Locations
Status: Full Time

Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities.  With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.

Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures.  Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health.

Job Summary: Supports and enhances the activities of the practice by providing administrative support and coordinating daily operations for the medical practice. 

Job Responsibilities:

• Schedules patients for appointments, procedures, diagnostic testing, and/or office visits.
• Provides patients with instructions and serves as liaison between the physician and patients.
• Maintains physician(s) calendars.
• Screens and directs telephone calls as appropriate.
• Takes appropriate actions and responds to internal and external customer inquiries.
• Performs clerical and administrative functions such as preparation of correspondence, filing, sorting mail, data entry, faxing, and copying. Prepares and maintains reports, databases, and presentations utilizing appropriate software.
• Supports front office including registration, chart preparation, insurance verifications, pre-certifications, billing functions and discharge.
• Performs other duties as assigned or required.
• Travel to satellite office locations to support physician(s) as needed is required.

 

Required Experience:

• 2 years of clerical support, insurance verification and registration experience in a medical office setting required.
• Experience with multiple computer software programs required.
• Previous experience as a medical assistant or nursing assistant preferred.
• Must maintain confidentiality at all times.
• Associate's Degree preferred.