Allegheny Health Network Careers

Date Posted: 1/24/17

Position Number: 55630

Location:Monroeville Surgery Center

Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities.  With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.

Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures.  Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health. 

Department: Registration

Status:Full Time

Shift: Daylight

Job Summary:

Performs all components of the registration process while maintaining HIPAA regulations and perform switchboard duties as assigned. Support and enhance activities of nursing unit by effectively communicating, transcribing orders, chart maintenance and maintaining an organized work environment.

Job Responsibilities:

• Establishes patient record for registration or pre-registration by obtaining necessary clinical, demographic, financial and insurance information, accurately entering information into the electronic registration system.
• Complies with all regulatory requirements, accreditation standards, hospital policies and procedures in performance of patient registration.
• Processes physician office fax forms.
• Utilizes variable software and online verification systems for screening and authorization/referral purposes.
• Collects and processes patient co-pays and payments, and balances cash drawer.
• Performs switchboard operator and clerical duties as assigned which may include routing phone call, facility paging, initiating codes and monitoring alarm systems.
• Performs clerical duties related to admission, transfer and discharge and maintenance of patient activities for the record, telephone answering and unit receptionist.
• Transcribes orders subject to the approval of a licensed nurse requesting clarification when necessary.
• Communicates with patients, families, physicians and other healthcare team members regarding patient care and other issues.
• Performs other duties as assigned.

Required Qualifications:

• Required experience in at least one of the following: registration, switchboard, customer service, cashiering or receptionist.
• Required to be computer literate including keyboarding.
• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a dynamic environment and take appropriate actions.
• Follows Standard Precautions and/or other appropriate precautions using personal protective equipment as required.

Preferred Qualifications:

• Associate degree or diploma for Medical Billing Program preferred.
• Preferred experience in spreadsheet and word processing programs.
• Medical coding and medical terminology experience preferred.