IT Systems Analyst - Ambulatory
Job Title: IT Systems Analyst
Position Number: 52329
Location: Corporate Office - North Shore - Pittsburgh, PA
Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities. With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.
Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures. Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health.
Department: Information Systems
Status: Full Time
Non-Union
JOB SUMMARY:
Provides analysis services typically in a defined project. Develops requirements and supplemental specifications for new applications or analyzes change requests/enhancements in existing applications. Collaborates closely with the customer/partner/business areas to identify application needs, project specifications, business case development and cost sheet analysis.
Responsible for verification that the delivered application code meets the customer needs based on the specifications, ensuring minimal defects in both UAT and production. Accountable for identification and documentation of risks, defects, and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects, and issues. For smaller projects or initiatives may be accountable for project schedule. Accountable for providing project status back to the appropriate management group or customer, release co-coordinator, and/or various PMO groups.
RESPONSIBILITIES:
- Works with customers, application developers, architects, project management, and team members to understand business requirements that drive the analysis and design of quality business solutions. Is involved in the full system development lifecycle and is responsible for creation and maintenance of project lifecycle documents/deliverables (vision document, supplemental specifications, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials).
- Provides assistance and/or lead application development project deliverables - e.g. vision document, supplemental specifications, user design, testing plan, testing schedule, testing scenarios, testing outcomes, approvals, and training materials.
- Manages job and project requirements so that projects are completed on time, in scope, within budget, and with minimal defects. May help to maintain documentation such as design documents, architecture, and flow diagrams.
- Provides required business and/or technical support for both project and production related activities.
- Assures compliance with required standards and that all necessary approvals have been obtained throughout the project lifecycle.
- Interfaces with the business areas, customers, partners, vendors, technical staff and project teams to drive value, enhance return on investment, and create innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solution)
- Is accountable for all aspects of testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production and UAT defects are realized. Will interface closely with the business and technical staff on the team during all phases of the project, including unit and system testing, integration and UAT testing culminating with implementation checkout and post implementation support.
- Performs other duties as assigned or required.
REQUIREMENTS:
- Education: Bachelor's degree in Computer Science, Information Systems, or a related field and at least two years of relevant subject matter experience; or High School diploma/Associate's degree and at least four years of relevant subject matter experience
- Complexity of Work: Analyzes data processes, business processes, and interfaces to support the operational business areas. Utilizes project management methodologies to produce project deliverables. Makes independent contributions to projects. Communicates effectively with all levels of the organization. Performs work that is varied and somewhat difficult. Solves a range of problems by analyzing possible solutions. Provides ad-hoc training to users and team members.
- Personal Protective Equipment: Follows standard precautions and/or other appropriate precautions using personal protective equipment as required.