Patient Financial Services Rep- 4 Allegheny Center

Revenue Cycle Pittsburgh, Pennsylvania


Position at Allegheny Health Network (Corporate)

Date Posted: 10-27-2016
Position Number: 53290

Location: 4 Allegheny Center

 

Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities.  With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.

Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures.  Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health.

 

Department: Patient Financial Services - Administration

Status: Full-time

Shift:

Union/ Non-union: non-union

Job Summary: Contributes to the successful flow of revenue cycle by meeting goals for cash collection, internal and external compliance, customer confidence, and patient satisfaction; performs special projects as assigned; communicates to team leader or management all issues that impact the accurate, timely, and complete accomplishment of all assigned tasks as well as recommendations for process improvement. Performs other duties as assigned.

 

Responsibilities:

  • Accurately and completely produces, processes, collects, and/or posts daily transactions in a timely manner with minimal direction from team leader or manager.
  • Maintains competency, meets work standards, and maintains proficiency to perform these daily transactions and functions.
  • Participates in all departmental and organizational initiatives to obtain defined departmental goals.
  • Shares expertise in assigned functions with less experienced staff, and assists in their training.
  • Identifies and communicates any issues or barriers in work environment or processes.
  • Recommends process improvements or courses of action for problem resolution to team leader and/or manager.
  • Quantifies or trends issues that recur either at payer, department, or other level in order that management may correct issues from point of origin.
  • Cooperates with and maintains excellent working relationships with fellow staff from PFS, WPAHS, and designated external agencies or vendors.
  • Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships.

 

Requirements:                        

  • Strong mathematical aptitude or financial background recommended.
  • Demonstrated interpersonal skills and basic problem solving abilities.
  • Experience operating PC and using software applications required.
  • One year healthcare experience preferred.
  • Working knowledge of financial procedures, healthcare regulations, and/or billing requirements preferred.