Allegheny Health Network Careers

Date Posted:  9/21/2016

Position Number: 53059

Location: North Shore 

Allegheny Health Network is an integrated delivery network focused on preserving health care choice and providing affordable, high-quality care to the people in our communities.  With more than 14,000 employees including 7,400 health care professionals, nearly 200 primary care and specialty care practices, Allegheny Health Network includes seven hospitals in Pennsylvania with nearly 2,400 licensed beds.

Allegheny Health Network’s clinical expertise ranges from primary care to the most complex surgical procedures.  Services include cancer diagnosis and treatment, cardiovascular care, neurological and neurosurgical services, organ transplantation, orthopedic and rehabilitation services, and women’s health. 

Department: IT

Status: Full Time

Shift: Daylight 

Job Summary: Plans, organizes, and manages applications and/or technical systems, and maintains information systems designed to facilitate the processing and delivery of information to the Health System. 

Responsible for managing and ongoing support of the Epic Billing (Resolute) application.

Job Responsibilities:

Candidate must maintain a high degree of technical knowledge in healthcare system (Epic preferred). Candidate must be able to provide general professional billing application support and maintain, monitor and analyze transaction posted and received into Epic for areas such as edits, eligibility and claim statuses. Individual must possess excellent inter-personal, written and verbal skills.

• Manages the maintenance and support of production systems and the installation of new systems. (45%)
• Manages staff effectively to maximize high level of productivity. Recruit, develop and retain staff; provide feedback and conduct staff performance evaluations; determine individual training plans and ensure overall competencies (technical proficiency); and, perform department managerial functions. (40%)
• Manages operating budget and project-related expenditures. (10%)
• Manages vendor relationships. (5%)

Education: BA/BS Degree in Information Systems, Business, or other related areas or equivalent education / job experience required. 

Complexity of Work: Regular exercise of sound judgment and initiative required for planning, development, implementation, and management of concurrent projects and systems critical to operational and financial stability. Responsible for identifying and implementing alternatives that may not be governed by established practices/policies.  

Required Experience

Minimum of 5 years of relevant experience. Effective leadership, negotiation, facilitation, and conflict management skills along with excellent administration, communication and presentation skills. Demonstrated ability to concurrently manage multiple systems and projects. Operational and/or technical experience with Professional or Hospital Billing processes and applications. Experience with Epic Resolute or other EMR systems desired.